Terms and Conditions

Welcome to Printer Support Service (PSS), a division of L&K Global Solutions. By accessing our website or using our services, you agree to these Terms and Conditions.

Our Services

Printer Support Service provides independent printer support, troubleshooting, setup, installation, configuration, and remote technical assistance for a wide range of printer brands and models across the United Kingdom.

Independent Service Provider

Printer Support Service is an independent technical support provider. We are not affiliated with, authorised by, or endorsed by HP, Canon, Epson, Brother, or any other printer manufacturer. All trademarks and brand names remain the property of their respective owners.

Remote Support

Where remote support is provided, you agree to grant temporary access to your device solely for diagnosing and resolving the reported issue. You may end the remote session at any time. We recommend backing up important data before any support session.

Customer Responsibilities

You agree to provide accurate information about your printer and follow reasonable troubleshooting instructions. Some issues may require replacement parts or manufacturer servicing and cannot always be resolved remotely.

Payments

Where applicable, service charges will be communicated before work begins. Payment is due upon completion of the agreed service unless otherwise stated.

Limitation of Liability

While we use reasonable skill and care in providing our services, Printer Support Service cannot guarantee that every issue can be resolved. We are not responsible for data loss, hardware failure, software issues beyond our control, or indirect or consequential losses. Nothing in these Terms limits your statutory rights under applicable law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms and Conditions from time to time. Any changes will be published on this page with the updated effective date.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Contact Us

Printer Support Service (PSS)

A division of L&K Global Solutions